Your Questions

What areas do you service?

We proudly service Cairns, Townsville, and surrounding North Queensland regions for residential, commercial, and large-scale projects.

Do you provide free quotes?

Yes, we offer obligation-free quotes. One of our team members will come to your home or business, measure your space, and recommend the best solution for your needs.

How long does installation take?

This depends on the product and scope of work. For example, security screens and blinds may be installed within a few hours, while larger projects such as patio enclosures or automation systems may take a few days. Your consultant will provide a clear timeline during your quote

Are your products custom-made?

Yes. All our products are custom measured, manufactured, and tailored to fit your home or business perfectly — ensuring a seamless look and maximum performance.

Why should I choose Crimsafe over other security screens?

Crimsafe is engineered with patented Screw-Clamp™ technology and high-tensile stainless steel mesh, making it significantly stronger than standard security screens. It provides superior protection against intruders, insects, and harsh weather, without compromising airflow or visibility.

Do you offer warranties?

Absolutely. Our products are backed by manufacturer warranties, and we stand by our workmanship to give you peace of mind. Warranty details vary by product — your consultant will explain what applies to your purchase.

Can I automate my blinds, shutters, or awnings?

Yes. Shadeview partners with Somfy to provide advanced home automation solutions. You can control your products via remote, smartphone app, or even integrate them into your smart home system.

How do I care for and maintain my products?

Most of our products require minimal maintenance. For example, Crimsafe screens can be cleaned with mild soapy water, while blinds and shutters may only need dusting or a light wipe-down. We’ll provide full care instructions at installation.

Can you handle complex or custom projects?

Yes! From curved patios to multi-product fit-outs, our experienced team has completed projects that many other companies won’t take on. We offer a complete solution, including electrical, plastering, and finishing trades if required.

How do I book a consultation?

Simply contact us through our website or give us a call. Our friendly team will arrange a convenient time to visit your property and guide you through the options.